Sleep support line

Get in touch

Find out more about the services, information and support we offer

The sleep support line is still open from Monday to Thursday from 10am until 4pm. Email us and we will call you back

COVID-19 Update

The team continue to work remotely to continue to offer advice and support on your child’s sleep difficulties. Please email us with your contact details – – and one of our sleep advisors will call you back.


Our sleep support line offers Sleep Scotland’s tailored support by telephone to:

  • Families in Scotland who have typically developing children or young people with sleep problems, aged between 18 months and 18 years
  • Families in Scotland who have children or young people aged between 18 months and 18 years with additional support needs where face-to-face support is not available, or there is a long waiting list in their area
  • Teenagers are also welcome to call us directly
  • If you can’t call while the line is open, or if you need an alternative to using the telephone, please email us at
  • BSL users can contact the service using contactSCOTLAND-BSL

Our Sleep Advisors and Sleep Counsellors work in a similar way to Sleep Counsellors working face to face. They will complete an initial sleep history, asking questions on current routines, diet, exercise, and the sleep problem. They will then create a sleep plan based on the responses. For those parents who require it, follow up calls are also available.

Our Policy Statement is available for more information on our service standards, including confidentiality and concerns over child protection.

Find out more

Get in touch to find out more about the services, information and support we offer.