Tier 1 Telephone Sleep Advisor

Hours: 19.5 hours per week during the Support Line opening hours – Monday to Thursday, 10am to 4pm

Location: Blended – working at home and at our Edinburgh office in Gilmerton, Edinburgh

Salary: £19,318 p.a. pro rata i.e. £10,762 p.a. for 19.5 hours

Contract: Permanent

Closing date: Monday 25th October 2021 at 9am

Interview date: Thursday 4th November 2021

Sleep Scotland has been running a Sleep Support Line since 2017. We provide advice, guidance, and support for parents and carers of children and young people with sleep problems through telephone calls and emails. We are looking to recruit a Tier 1 Telephone Sleep Advisor to the team.

As a Tier 1 Telephone Sleep Advisor you would provide general sleep support and advice over the phone to the parents and carers of typically developing children and young people with sleep issues.  By listening to the parent/carer on the telephone, you will work to provide ideas and suggestions to improve the situation e.g. a good bedtime routine, gradual withdrawal techniques, action required in the middle of the night etc. Knowledge of sleep is desirable, but not essential as full training will be provided.

This position is subject to PVG Scheme membership/ update to existing PVG Scheme membership

This job description is a general statement of the duties and responsibilities that the post holder is expected to undertake. It may change from time to time to reflect the changing nature of the post.

Please direct any queries regarding the role to Kirsty Nicol, Sleep Support Line Supervisor sleepsupport@sleepscotland.org

How to apply

To apply for this role, please complete the following forms:

The successful applicant for this post will require a basic disclosure.

Please submit completed forms by e-mail to hr@sleepscotland.org

Please note: CVs will not be accepted and Sleep Scotland does not use recruitment agencies.